Shep Hyken
Today’s guest, Shep Hyken, has an unusual title – he’s the CAO (Chief Amazement Officer) of Shepard Presentations. He’s also a speaker and a bestselling author, and he joins the podcast today to share some of his thoughts about how …
Brick & Mortar Reborn
Melissa Gonzalez
This is an interesting time for brick and mortar retailers as they face the unique challenges that come along with the COVID-19 pandemic while also trying to adapt to technological and consumer changes in the retail space. Joining the podcast …