How can retailers make shopping more convenient than ever before for their customers? Stephan Schambach, founder and CEO of NewStore, has some ideas. Listen to today’s episode to hear Stephan talk about the kinds of problems NewStore solves for retailers, why stores...

How can retailers help their customers answer questions about their products when customers can’t touch or pick up the product in person? Today’s guest has answers. Jon Cheney is the CEO and founder of Seek, a company that helps retailers provide customers with...

How are customer behaviors changing during the COVID-19 pandemic? Can brands see a change in the types of products customers want in the current environment? That’s one of the topics that Joe Guith tackles in today’s podcast. Joe is the president of McAlister’s Deli,...

Women of color know that it can be difficult to find the products that they want and need for their hair, and today’s guest, Amaya Smith, saw that need and responded by creating her brick and mortar business, Product Junkie. Amaya envisioned a brick and mortar...

Many small restauranteurs are struggling in the wake of the COVID-19 pandemic, but today’s guest shows that it is possible to survive even in a challenging environment. Kraig Torres is the founder and CEO of HopCity Craft Beer and Wine, and he joins the podcast today...

In some cases, business owners have not only changed the way that they do business because of the pandemic, they’ve also had to change what kinds of customers they serve. That’s what today’s guest discovered as his business, which had been primarily in the B to B...

What are your company’s core competencies, and how can you use them to get through the pandemic and thrive in the future? That’s what today’s guest joins the podcast to talk about David Wiseman is the co-founder of Little Sesame, a D.C. restaurant specializing in...

COVID-19 has impacted different types of brick and mortar consumer spaces in different ways, but malls, which contain retail spaces, restaurant spaces, and entertainment spaces all in one spot have been affected in multiple different ways at once. How does a big mall...

General stores are important to their communities for a lot of reasons, but many have had to adjust quickly in order to stay in business through the COVID-19 pandemic. Today's guest is Ann Cantrell, the owner of Annie's Blue Ribbon General Store. In today's episode,...