If you aren’t too familiar with it, you might think that appointment-based shopping only recently blossomed because of the pandemic, but today’s guest says that appointment-based shopping had proved itself long before the emergence of COVID-19. Listen in to...

How has the pandemic affected the investors that retail stores need? Today’s guest works with retail investors and has insight into the issue. Gabriella Santaniello is the Founder and CEO of A Line Partners, a retail research firm. Gabriella is a retail...

What’s it like to try to run a mall during the height of the COVID pandemic and lockdowns? Today’s guest knows. Marina Satoafaiga is the Marketing and Business Development Manager at The Shops at Montebello and she has a lot to say about how the community...

A bed is a really personal purchase. It’s something that you touch and feel every day. So how do bed sales work when people don’t want to go to the store? Today’s guest is Angela Gearhart, the Vice President of brand experience at Sleep Number. Listen to...

How has the pandemic affected design problems for brands? Today’s guest, associate design practice, and retail market leader at Bergmeyer, Eric Kuhn, can explain. Listen to today’s episode to hear Eric talk about his role at Bergmeyer, how the design process...

How are e-commerce and in-store experience complementary, and how has the pandemic affected that, both for brick and mortar-heavy brands and e-commerce-heavy brands? Today’s guest, Senior Director of Consulting and Retail Expert for The Sound, Grace Gan, has...

Liquor stores aren’t one of the things that most people think of when they think of shopping online – including liquor store retailers themselves! At least, that was true until the pandemic. With recent events in mind, liquor stores, like everything else,...

If you’re wondering how to combine your online and brick-and-mortar store experiences, are you asking the right questions? Or should you be thinking about how to ensure that your brick-and-mortar locations have something to offer that just can’t be had...

What rules have changed since the start of the pandemic, and how are retailers addressing the current situation while also keeping their eyes on future goals? Today’s guest is Bilal Soylu, the founder of the company XcooBee. Listen in to hear Bilal explain...